From dialing to deciding
You dial (914) 979-7472
Someone picks up whatever the hour. You may be asked for your ZIP code; it decides which local firm you speak with.
You speak to a cleanup company
Not to this website. The person on the phone works for an independent business, or answers on its behalf, and will give you its name if you ask.
You describe what happened
In whatever words you have. They will ask where in the home it is, how long ago, what the floor is made of and whether the police have released the place.
They tell you what they propose
When they can come, roughly what the work involves and how they price it. Some need to see the room before naming a figure.
The choice is yours
Agree, ask for time to think, or decline. Nothing gets booked without your go-ahead.
Ask before you agree to anything
- What is the legal name of your company, and where is it based?
- Can you send proof of liability insurance today?
- Do you hold whatever license this particular job needs, for example for asbestos?
- Who transports the waste, and under what permit?
- Will I get the scope and the price in writing before you begin?
- What is not included that I will have to arrange afterwards?
- How do you take payment, and when?
- Who do I phone if something is wrong after you leave?
What this service is, and is not
Biohazard Cleanup Yonkers introduces callers to cleanup companies. It may be paid by the company for that introduction. You are not charged for it and it does not change what the company quotes you.
It does not employ cleanup workers, inspect the companies' work or guarantee it. The notice at the foot of every page says that checking a contractor's license and insurance is up to the person hiring, and that is meant literally. The checklist above is how to do it.
The full statement is in the referral disclosure.
About waste and paperwork
Where the waste goes
In New York, moving regulated medical waste off site is overseen by the Department of Environmental Conservation under its waste transporter rules. A cleanup company should be able to name its hauler without hesitation.
What to keep
The written scope, the invoice, proof of payment and any before-and-after photographs. Insurers, the state and estate lawyers all ask for the same four things.
About the call itself
Is the call recorded?
It can be, so that the referral can be confirmed later. What is kept, and for how long, is in the privacy policy.
Can I call on behalf of someone else?
Yes. Relatives, friends, funeral directors, clergy, supers and employers all do. You will need the address and someone who can open the door.
What if the company cannot take my job?
They will say so. Ask them who they would suggest, and phone again if you would like to try for another company.
Once the police hand the home back, phone
The person who answers works for an independent cleanup firm active in and around Yonkers. Put any question to them. Whether to hire them is up to you.
Phone answered at every hour, weekends and holidays included
Calls can be recorded. How that works: privacy, and how this service is paid.