New Rochelle, Westchester County
Biohazard and crime scene cleanup in New Rochelle
Apartment, house or storefront, downtown or at the north end of the city: one call reaches an independent cleanup company that works in New Rochelle.
Phone answered at every hour, weekends and holidays included
Who you will be dealing with
The New Rochelle Police Department investigates and tells you when the home is yours again. Its number is (914) 654-2300. Write down the officer's name and the report number while they are still with you.
A death that was violent, sudden or unexplained goes to the Westchester County Medical Examiner, whose staff are available at all hours. You do not have to call them yourself; the police do.
For copies of the death certificate afterwards, the City Clerk at City Hall, 515 North Avenue, keeps the city's vital records. The clerk releases them only to a surviving spouse, child, parent or sibling, and a request by mail has to be notarized.
If it is an elevator building
Sort these out with the management office before the company sets off. It saves an hour on the day.
- Which entrance and which elevator contractors must use.
- Whether the elevator has to be reserved, and for how long.
- Whether the building wants a certificate of insurance first, and who it should name.
- Where a van can stand while containers are carried out.
- Whether hall carpet outside the unit needs covering.
- Who holds a key if the family cannot be there.
New Rochelle questions
The building manager wants to use its own contractor. Can I still call?
Inside your own unit the choice is normally yours; in the halls it is the building's. Ask the manager which parts each of you is arranging, so nothing is left between the two.
I rent. Who do I tell first?
Your landlord, the same day, and your own renters insurer if you have one. Then call.
Once the police hand the home back, phone
The person who answers works for an independent cleanup firm active in and around Yonkers. Put any question to them. Whether to hire them is up to you.
Phone answered at every hour, weekends and holidays included
Calls can be recorded. How that works: privacy, and how this service is paid.