Last updated November 14, 2026
Who this policy covers
Biohazard Cleanup Yonkers operates yonkersbiohazard.com. It is a referral service: it introduces people who phone to independent biohazard cleanup companies. This policy describes what is collected through the website and through calls to the number shown on it.
When you visit the website
You can read every page without telling us who you are. The site does not ask you to register, has no contact form and does not place cookies on your device.
The servers that deliver the pages keep ordinary technical records for security and reliability, such as the time of a request, the page requested, the type of browser and the IP address it came from. We may also use a cookieless measurement tool that counts visits in aggregate. Neither is used to build a profile of you.
When you phone
If you call the number on this site, the following may be recorded by us and by the telephone service providers we use:
- your phone number, and the date, time and length of the call;
- your general location, if you give it, so that the call can reach a company that works in your area;
- a recording of the call.
Your call is passed to an independent cleanup company, or to a service answering for one. That company receives your number and whatever you tell it, and handles that information under its own privacy practices.
How the information is used
- to put you in touch with a cleanup company;
- to confirm that a call took place and how long it lasted, which is how referral fees are worked out;
- to check quality, deal with complaints and prevent misuse;
- to meet legal obligations.
We do not sell lists of callers to marketers.
Sensitive details
People who phone about a death, a crime or an illness often mention very personal matters. Share only what the cleanup company needs in order to help. You do not have to give medical details or describe what happened beyond what affects the cleaning.
How long it is kept
Call records and recordings are kept for as long as they are needed for the purposes above, and then deleted or anonymized.
Children
This service is intended for adults. We do not knowingly collect information from children.
Your questions and requests
To ask what we hold about a call you made, or to ask for it to be deleted, email contact@yonkersbiohazard.com and give the number you called from and the approximate date. We will answer within a reasonable time.
Changes
If this policy changes, the new version will be posted here with a new date.